Kinghills Casino KinghillsCasino
Log in

User Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Kinghills. We respect your privacy and set out below the types of information we hold, why we process it, how we keep it secure and the choices available to you. Please read this policy alongside any specific notices that may appear when we collect personal data.

Types of data we collect

Personal data

We collect information you provide when registering and verifying your account, for example name, date of birth, contact details, postal address and government-issued ID for verification. We also keep account credentials, communication history and any information you supply when contacting support.

Technical data

Technical information includes IP address, device and browser details, operating system, unique identifiers, geolocation data where required for compliance, and usage logs that record how you interact with the site and services.

Transactional data

Transactional records comprise deposits, withdrawals, bets, stakes, wins, product activity, payment method details and timestamps necessary to process payments, resolve disputes and meet regulatory or anti-fraud obligations.

Use of information

  • to provide and administer accounts, process deposits and withdrawals and operate the services;
  • to verify your identity, meet legal and regulatory obligations and prevent fraud and money laundering;
  • to communicate important account notices and respond to support requests;
  • for service improvements and internal analytics; and
  • where you consent, to send marketing communications which you may opt out of at any time.

Data protection practices

We implement appropriate technical and organisational measures to protect personal information, including access controls, encryption for data in transit and at rest where appropriate, and regular reviews of our security arrangements. Access to personal data is limited to authorised personnel and service providers who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, security, analytics and advertising. You can manage cookie preferences via the cookie banner and through your browser settings. Third-party providers used for analytics or advertising may set their own cookies.

User rights

You have rights in relation to your personal data, including the right to access, correct, restrict processing, object, request portability and request erasure where applicable. You may also withdraw consent to marketing at any time.

Access, correction and deletion of data

You can review and update certain account information via your account dashboard. To exercise other rights or request deletion, please contact [email protected] and provide sufficient information to verify your identity. We may retain certain records where required by law or to resolve disputes.

Information sharing and third parties

We may share data with payment processors, identity verification and fraud-prevention providers, IT and hosting partners, and regulators or law enforcement where required. We only work with partners who provide suitable safeguards and, where possible, limit the information they receive to what is necessary.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified via the website or account communications. If you have questions about King Hills' privacy practices, please contact [email protected].