Privacy Policy

At Kinghills we take privacy seriously and are committed to protecting the personal information of players in the United Kingdom and other regions. This Privacy Policy explains how we collect, use, store and secure data when you register, deposit, place bets or use our site and apps. Details include the types of information gathered, the purposes for processing, your legal rights, and how we share data with authorised partners. Our goal is to be transparent about handling personal, technical and transactional data so you can make informed choices about your account and privacy settings.

Types of data collected

Personal data

Personal data includes name, date of birth, email address, telephone number, home address and government ID when required for identification. This information allows us to verify age, prevent fraud and comply with anti-money laundering obligations.

Technical data

Technical data comprises IP address, device identifiers, browser type, operating system, and log data. Collected automatically, these details help maintain service stability, diagnose issues and enhance security monitoring.

Transactional data

Transactional records cover deposits, withdrawals, bets, game history and payment method details. These records are necessary to process payments, manage bonuses, investigate disputes and meet regulatory reporting duties.

How we use information

Information is processed to provide account services, process transactions, perform identity verification, and detect suspicious activity. Our teams also use aggregated and anonymised data to analyse product performance, enforce terms and prevent abuse. Processing is carried out on lawful bases such as contractual necessity, legal compliance and legitimate interests balanced against your privacy rights.

Data protection and security practices

Industry-standard security measures protect data in transit and at rest, including TLS encryption and secure data storage. Access controls, regular vulnerability scans and third-party security assessments are used to limit unauthorised access. Personal data retention follows legal and operational requirements and is minimised where possible.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to enable core site functions, remember user preferences and support analytics. Advertising and analytics cookies may be used with your consent to deliver relevant content and measure campaign performance. Cookie settings can be managed via your browser or our cookie centre.

User rights regarding their data

Access and correction

Individuals may request access to the personal data we hold and ask for inaccuracies to be corrected. Identity verification is required before fulfilling such requests to protect account security.

Deletion and restriction

Requests to delete data or restrict processing will be considered in line with legal obligations and legitimate interests. Some data may be retained for compliance, fraud prevention or tax reasons even after account closure.

Data sharing and third parties

Data may be shared with payment processors, identity verification providers, game studios, regulatory authorities and fraud prevention services where necessary. All partners are contractually required to protect data and process it only for specified purposes. Transfers outside the UK are governed by appropriate safeguards.

Updates to this policy

Policy changes will be published on our site with the effective date. Material changes affecting your rights will be communicated directly where possible. Continued use of our services after updates constitutes acceptance of the revised policy.